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<body lang="EN-AU" link="#467886" vlink="#96607D" style="word-wrap:break-word">
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<p class="MsoNormal">Hello WA students<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">This could be a great opportunity and the position description is encouraging:<o:p></o:p></p>
<p class="MsoNormal"><o:p></o:p></p>
<ul style="margin-top:0cm" type="disc">
<li class="MsoListParagraph" style="margin-left:-15.75pt;mso-list:l1 level1 lfo2">
A relevant qualification (or progress towards one) in Library, Museum, or Business Studies
<o:p></o:p></li></ul>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Best wishes<o:p></o:p></p>
<p class="MsoNormal">Gaby<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm">
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif;mso-ligatures:none;mso-fareast-language:EN-AU">From:</span></b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif;mso-ligatures:none;mso-fareast-language:EN-AU">
WAIN <wain-bounces@lists.curtin.edu.au> <b>On Behalf Of </b>Hayley Crookes via WAIN<br>
<b>Sent:</b> Wednesday, 24 September 2025 4:31 PM<br>
<b>To:</b> wain@lists.curtin.edu.au<br>
<b>Subject:</b> [WAIN] Vacancy City of Belmont Specialist - Customer Experience<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Hi All, <o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Just bumping this one we currently have a vacancy in our Customer Experience Team with applications closing
<b>September 28. <o:p></o:p></b></p>
<p class="MsoNormal"><b><o:p> </o:p></b></p>
<p class="MsoNormal">Please note the updated position description. While the weekend work is an essential part of the work pattern the spread of hours during the week can be negotiated.
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">More information regarding this position and the application process can be found here Recruitment - Home - Aurion (belmont.wa.gov.au)<<a href="https://recruitment.belmont.wa.gov.au/jobs/">https://recruitment.belmont.wa.gov.au/jobs/</a>><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b>Specialist Library & Museum Hub - Customer Experience<o:p></o:p></b></p>
<p class="MsoNormal"><b>$91,344 - $96,425 pa + Superannuation<o:p></o:p></b></p>
<p class="MsoNormal"><b>Full Time<o:p></o:p></b></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Are you ready to lead engaging, community focused experiences in a vibrant library and museum setting? As the Specialist Library & Museum Hub - Customer Experience, you will play a key role in the planning and delivery of dynamic programs
and services to support and connect the community through culture, learning, and creativity.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">You will oversee the daily operations of the Customer Experience team, ensuring high standards of service delivery and a welcoming environment for all visitors. Drawing on community feedback and usage patterns, you will design and implement
innovative programs and activities that reflect the diverse interests of the local community.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">You will also supervise and support staff, volunteers and work experience students, fostering a collaborative and inclusive team culture. Promoting programs through effective marketing and community engagement strategies will be key to
increasing participation and visibility. In addition, you'll assist with research, reporting, policy reviews and budget planning to support strategic and operational goals.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Building and maintaining strong stakeholder relationships will be essential to enhancing service delivery and community impact. You will manage customer enquiries with professionalism and care, ensuring issues are resolved efficiently.
Your role will also involve contributing to the safety, security and compliance of the Library and Museum and provide operational support and relief for other specialist roles as needed.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">This is a dynamic and rewarding position where your creativity, coordination skills and community spirit will make a meaningful difference.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Closing Date: <b>Sunday, 28 September 2025 @5pm</b><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">How to apply:<o:p></o:p></p>
<p class="MsoNormal">By clicking the above link, you will be directed to the City of Belmont's employment page, where you can access the position description. Please enter your details, upload your current resume and cover letter. Please complete the questionnaire,
then submit your application.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thank you, <o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b><span lang="EN-US" style="mso-fareast-language:EN-AU">Hayley Crookes
</span></b><i><span lang="EN-US" style="mso-fareast-language:EN-AU">(she/her</span></i><i><span style="mso-fareast-language:EN-AU">)</span></i><b><span lang="EN-US" style="mso-fareast-language:EN-AU"><o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-AU">A/Coordinator Library and Museum
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-AU"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="mso-ligatures:none;mso-fareast-language:EN-AU"><img border="0" width="205" height="64" style="width:2.1354in;height:.6666in" id="Picture_x0020_4" src="cid:image001.png@01DC2D6F.454D35E0" alt="A logo with text on it
Description automatically generated"></span><span style="mso-fareast-language:EN-AU"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="mso-fareast-language:EN-AU">City of Belmont, 215 Wright Street, Cloverdale, WA 6105<br>
Postal address: Locked Bag 379, Cloverdale WA 6985<o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="mso-fareast-language:EN-AU">Email:</span></b><span style="mso-fareast-language:EN-AU">
<a href="mailto:hayley.crookes@belmont.wa.gov.au">hayley.crookes@belmont.wa.gov.au</a><br>
<b>Phone:</b> (08) 9477 7152<br>
<b>Web:</b> <a href="http://www.belmont.wa.gov.au/">www.belmont.wa.gov.au</a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-AU"><o:p> </o:p></span></p>
<p class="MsoNormal"><i><span style="mso-fareast-language:EN-AU">I am currently reading The Poppy War by R.F. Kuang via the Hoopla app<o:p></o:p></span></i></p>
<p class="MsoNormal"><i><span style="mso-fareast-language:EN-AU"><o:p> </o:p></span></i></p>
<p class="MsoNormal"><span style="mso-ligatures:none;mso-fareast-language:EN-AU"><img border="0" width="602" height="121" style="width:6.2708in;height:1.2604in" id="Picture_x0020_3" src="cid:image002.png@01DC2D6F.454D35E0" alt="A blue and black background
Description automatically generated"></span><span style="mso-fareast-language:EN-AU"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-AU">We acknowledge the Whadjuk Noongar people as the Traditional Owners of this land and pay our respect to Elders past, present and emerging.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-AU"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="mso-fareast-language:EN-AU">DISCLAIMER:<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="mso-fareast-language:EN-AU">This e-mail is private and confidential. If you are not the intended recipient, please advise us by return e-mail immediately, and delete the e-mail and any attachments without using
or disclosing the contents in any way. You should scan this e-mail and any attachments for viruses. This organisation accepts no liability for any direct or indirect damage or loss resulting from the use of any attachments to this e-mail.<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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