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<p class="MsoNormal"><span style="color:#1F497D">Apologies for cross-posting<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p>&nbsp;</o:p></span></p>
<div>
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<b><span lang="EN-US" style="font-size:10.0pt;font-family:&quot;Tahoma&quot;,&quot;sans-serif&quot;;mso-fareast-language:EN-AU">From:</span></b><span lang="EN-US" style="font-size:10.0pt;font-family:&quot;Tahoma&quot;,&quot;sans-serif&quot;;mso-fareast-language:EN-AU"> wain-bounces@lists.curtin.edu.au
 [mailto:wain-bounces@lists.curtin.edu.au] <b>On Behalf Of </b>Susan McEwan<br>
<b>Sent:</b> Tuesday, 18 November 2014 3:52 PM<br>
<b>To:</b> wain@lists.curtin.edu.au<br>
<b>Subject:</b> [WAIN] Employment Opportunity at State Library of WA - Team Leader: Client Services<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p>&nbsp;</o:p></p>
<p class="MsoNormal" align="center" style="margin-bottom:0cm;margin-bottom:.0001pt;text-align:center">
<b><span style="font-family:&quot;Arial&quot;,&quot;sans-serif&quot;">State Library of Western Australia<o:p></o:p></span></b></p>
<p class="MsoNormal" align="center" style="mso-margin-top-alt:3.0pt;margin-right:0cm;margin-bottom:3.0pt;margin-left:0cm;text-align:center">
<span style="font-family:&quot;Arial&quot;,&quot;sans-serif&quot;">Department of Culture and the Arts<o:p></o:p></span></p>
<p class="MsoNormal" align="center" style="mso-margin-top-alt:3.0pt;margin-right:0cm;margin-bottom:3.0pt;margin-left:0cm;text-align:center">
<b><span style="font-family:&quot;Arial&quot;,&quot;sans-serif&quot;">Team Leader: Client Services<o:p></o:p></span></b></p>
<p class="MsoNormal" align="center" style="mso-margin-top-alt:3.0pt;margin-right:0cm;margin-bottom:3.0pt;margin-left:0cm;text-align:center">
<span style="font-family:&quot;Arial&quot;,&quot;sans-serif&quot;">Pool Ref 12194<o:p></o:p></span></p>
<p class="MsoNormal" align="center" style="margin-bottom:0cm;margin-bottom:.0001pt;text-align:center">
<span style="font-family:&quot;Arial&quot;,&quot;sans-serif&quot;">Specified Calling Level 2, $87,137 - $96,303 pa, PSGOGA 2014<o:p></o:p></span></p>
<p class="Default" style="text-align:justify"><span style="font-size:11.0pt;font-family:&quot;Arial&quot;,&quot;sans-serif&quot;;color:windowtext"><o:p>&nbsp;</o:p></span></p>
<p class="Default" style="text-align:justify"><span style="font-size:11.0pt;font-family:&quot;Arial&quot;,&quot;sans-serif&quot;;color:windowtext">The State Library of Western Australia seeks to treasure the stories of Western Australia, champion literacy and learning, cultivate
 creative ideas and lead the development of the Western Australian public library network<o:p></o:p></span></p>
<p class="Default" style="text-align:justify"><span style="font-size:11.0pt;font-family:&quot;Arial&quot;,&quot;sans-serif&quot;;color:windowtext"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal" style="margin-bottom:3.0pt;text-align:justify"><b><span style="font-family:&quot;Arial&quot;,&quot;sans-serif&quot;">Conditions<o:p></o:p></span></b></p>
<p class="MsoNormal" style="text-align:justify"><span lang="EN-GB" style="font-family:&quot;Arial&quot;,&quot;sans-serif&quot;">This is a
<b>full-time</b>, <b>fixed-term</b> vacancy, for a period of <b>12</b> months, with a possibility of extension and/or permanency. There will also be a Pool running for a period of
<b>18</b> months from the initial appointment. Applicants deemed suitable will be placed into a pool from which full-time, fixed term or permanent appointments may be made.<o:p></o:p></span></p>
<p class="Default" style="text-align:justify"><span style="font-size:11.0pt;font-family:&quot;Arial&quot;,&quot;sans-serif&quot;;color:windowtext"><a href="#_top" title="FOR PART-TIME SLWA EMPLOYEES ONLY"><span style="color:windowtext;text-decoration:none">The Library is subject
 to a 7 day rotating roster including weekends and evenings.</span></a><o:p></o:p></span></p>
<p class="Default" style="text-align:justify"><span style="font-size:11.0pt;font-family:&quot;Arial&quot;,&quot;sans-serif&quot;;color:windowtext"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal" style="margin-bottom:3.0pt;text-align:justify"><b><span style="font-family:&quot;Arial&quot;,&quot;sans-serif&quot;">Location<o:p></o:p></span></b></p>
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<span style="font-family:&quot;Arial&quot;,&quot;sans-serif&quot;">This position is located in central Perth within the Cultural Centre hub close to the bustling café, tourist and shopping districts.<o:p></o:p></span></p>
<p class="Default" style="text-align:justify"><span style="font-size:11.0pt;font-family:&quot;Arial&quot;,&quot;sans-serif&quot;;color:windowtext"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal" style="margin-bottom:3.0pt;text-align:justify"><b><span style="font-family:&quot;Arial&quot;,&quot;sans-serif&quot;">Job Description<o:p></o:p></span></b></p>
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<span style="font-family:&quot;Arial&quot;,&quot;sans-serif&quot;;mso-fareast-language:EN-AU">This position is responsible for the following:<o:p></o:p></span></p>
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<li class="MsoNormal" style="margin-bottom:0cm;margin-bottom:.0001pt;text-align:justify;line-height:normal;mso-list:l1 level1 lfo3">
<span style="font-family:&quot;Arial&quot;,&quot;sans-serif&quot;;mso-fareast-language:EN-AU">Leading and managing a team in the provision of front line enquiry services for the State Library.<o:p></o:p></span></li><li class="MsoNormal" style="margin-bottom:0cm;margin-bottom:.0001pt;text-align:justify;line-height:normal;mso-list:l1 level1 lfo3">
<span style="font-family:&quot;Arial&quot;,&quot;sans-serif&quot;;mso-fareast-language:EN-AU">Monitoring enquiries and information services, providing regular reports and collects and interprets business intelligence to support strategic planning of Client Services activities.<o:p></o:p></span></li><li class="MsoNormal" style="margin-bottom:0cm;margin-bottom:.0001pt;text-align:justify;line-height:normal;mso-list:l1 level1 lfo3">
<span style="font-family:&quot;Arial&quot;,&quot;sans-serif&quot;;mso-fareast-language:EN-AU">Managing day-to-day operations for the &#8220;front-of-house&#8221; and evaluates change options and innovations in front line service delivery methods including technological options.<o:p></o:p></span></li><li class="MsoNormal" style="margin-bottom:0cm;margin-bottom:.0001pt;text-align:justify;line-height:normal;mso-list:l1 level1 lfo3">
<span style="font-family:&quot;Arial&quot;,&quot;sans-serif&quot;;mso-fareast-language:EN-AU">Identifying, managing and implementing initiatives that enable the State Library to provide a quality service to partners and clients.<o:p></o:p></span></li></ul>
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<span style="font-family:&quot;Arial&quot;,&quot;sans-serif&quot;;mso-fareast-language:EN-AU"><o:p>&nbsp;</o:p></span></p>
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<span style="font-family:&quot;Arial&quot;,&quot;sans-serif&quot;;mso-fareast-language:EN-AU">Please see the attached JDF for a full list of duties.<o:p></o:p></span></p>
<p class="MsoNormal" style="text-align:justify"><b><span style="font-family:&quot;Arial&quot;,&quot;sans-serif&quot;"><o:p>&nbsp;</o:p></span></b></p>
<p class="MsoNormal" style="text-align:justify"><b><span style="font-family:&quot;Arial&quot;,&quot;sans-serif&quot;">How to Apply For This Position<o:p></o:p></span></b></p>
<p class="MsoNormal" style="text-align:justify"><span style="font-family:&quot;Arial&quot;,&quot;sans-serif&quot;;mso-fareast-language:EN-AU">Prospective applicants are advised to visit
<a href="http://www.jobs.wa.gov.au"><span style="color:windowtext">www.jobs.wa.gov.au</span></a> and key in the position number into &#8216;Web Search No.&#8217; to access online application instructions.&nbsp;
<o:p></o:p></span></p>
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<span style="font-family:&quot;Arial&quot;,&quot;sans-serif&quot;">Applicants will be asked to provide:<o:p></o:p></span>
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<span style="font-family:&quot;Arial&quot;,&quot;sans-serif&quot;">a comprehensive <b>CV</b><o:p></o:p></span></li><li class="MsoNormal" style="margin-bottom:0cm;margin-bottom:.0001pt;text-align:justify;line-height:normal;mso-list:l2 level2 lfo6">
<span style="font-family:&quot;Arial&quot;,&quot;sans-serif&quot;">a <b>four A4</b> page (maximum) outline on your skills and knowledge in relation to the
<b>Work Related Requirements</b> that are listed on the attached <b>Job Description Form</b><o:p></o:p></span></li><li class="MsoNormal" style="margin-bottom:0cm;margin-bottom:.0001pt;text-align:justify;line-height:normal;mso-list:l2 level2 lfo6">
<span style="font-family:&quot;Arial&quot;,&quot;sans-serif&quot;">a completed<b> Advertised Vacancy Form</b><o:p></o:p></span></li></ul>
</li></ul>
<p class="MsoNormal" style="text-align:justify"><span style="font-family:&quot;Arial&quot;,&quot;sans-serif&quot;;mso-fareast-language:EN-AU"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal" style="text-align:justify"><span style="font-family:&quot;Arial&quot;,&quot;sans-serif&quot;;mso-fareast-language:EN-AU">If you are experiencing technical difficulties, please contact the 24 hour helpline on (08) 6552 7499 or email
<a href="mailto:recruitment@dca.wa.gov.au"><span style="color:windowtext">recruitment@dca.wa.gov.au</span></a> for further assistance.<o:p></o:p></span></p>
<p class="MsoNormal" style="text-align:justify"><i><span style="font-family:&quot;Arial&quot;,&quot;sans-serif&quot;">Please note that all of the
<b>Essential Work Related Requirements</b> will be assessed at some stage during the selection process.<o:p></o:p></span></i></p>
<p class="MsoNormal" style="text-align:justify"><span style="font-family:&quot;Arial&quot;,&quot;sans-serif&quot;">For further job related information, please contact
<b>Susan McEwan</b> on <b>(08) 9427 3266</b> (not to be contacted for an </span><span style="font-family:&quot;Arial&quot;,&quot;sans-serif&quot;;mso-fareast-language:EN-AU">Applicant Information Package</span><span style="font-family:&quot;Arial&quot;,&quot;sans-serif&quot;">).<b><span style="text-transform:uppercase"><o:p></o:p></span></b></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><b><span style="font-family:&quot;Arial&quot;,&quot;sans-serif&quot;">NO FAXED, LATE OR PROFORMA APPLICATIONS WILL BE ACCEPTED.<o:p></o:p></span></b></p>
<p class="MsoNormal" style="text-align:justify"><b><i><span style="font-family:&quot;Arial&quot;,&quot;sans-serif&quot;">To avoid last minute congestion of the system which may result in your application being received after the closing time and therefore not be eligible, please
 endeavour to submit your application well before the closing time.<o:p></o:p></span></i></b></p>
<p class="MsoNormal" style="text-align:justify"><b><span style="font-family:&quot;Arial&quot;,&quot;sans-serif&quot;">CLOSING DATE:
</span></b><span style="font-family:&quot;Arial&quot;,&quot;sans-serif&quot;">05-12-2014 at 4.00 pm (WST)<b>
</b></span><i><span lang="EN-US" style="font-family:&quot;Arial&quot;,&quot;sans-serif&quot;;mso-fareast-language:EN-AU"><o:p></o:p></span></i></p>
<p class="MsoNormal"><b><span style="font-size:8.0pt;line-height:115%;font-family:&quot;Arial&quot;,&quot;sans-serif&quot;"><o:p>&nbsp;</o:p></span></b></p>
<p class="MsoNormal" style="text-align:justify"><span style="font-size:10.0pt;line-height:115%;font-family:&quot;Arial&quot;,&quot;sans-serif&quot;;color:black;mso-fareast-language:EN-AU"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal"><o:p>&nbsp;</o:p></p>
<p><strong><span style="font-size:10.0pt;font-family:&quot;Arial&quot;,&quot;sans-serif&quot;">Susan</span></strong><span style="font-size:10.0pt;font-family:&quot;Arial&quot;,&quot;sans-serif&quot;">
<strong><span style="font-family:&quot;Arial&quot;,&quot;sans-serif&quot;">McEwan</span></strong><o:p></o:p></span></p>
<p><span style="font-size:10.0pt;font-family:&quot;Arial&quot;,&quot;sans-serif&quot;">Manager: Client Services<br>
<strong><span style="font-family:&quot;Arial&quot;,&quot;sans-serif&quot;">T</span></strong>&nbsp; (08) 9427 3266<br>
<strong><span style="font-family:&quot;Arial&quot;,&quot;sans-serif&quot;">F</span></strong>&nbsp; (08) 9427 3256<br>
<strong><span style="font-family:&quot;Arial&quot;,&quot;sans-serif&quot;">M</span></strong>&nbsp; 0467 777 412<br>
<strong><span style="font-family:&quot;Arial&quot;,&quot;sans-serif&quot;">E</span></strong>&nbsp; <a href="mailto:Susan.McEwan@slwa.wa.gov.au">
Susan.McEwan@slwa.wa.gov.au</a><o:p></o:p></span></p>
<p><span style="font-size:10.0pt;font-family:&quot;Arial&quot;,&quot;sans-serif&quot;"><br>
<br>
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