[Commpsych] Floods - Volunteers needed for GetUp telephone centre in Sydney -pls fwd to your networks

[Craig Wallace]

Hi Community Psych list,

I wonder if you know someone who can help in the next two weeks, especially this 
Sunday the first day.

Getup is in the process of developing a website which will connect flood victims 
with available temporary accommodation, which should be up and running very 
shortly. Because they realise that many of those who have lost or damaged homes 
may not have access to the internet, they are setting up a call centre which 
will allow people to access the service over the phone.  They anticipate that a 
portion of the callers may be experiencing emotional stress, and that call 
centre staff (some of whom are professionally trained, others of whom are 
volunteers) may need support dealing with this. They are hoping 
that psychologists would be able to to be on hand within the centres, to deal 
with any issues that emerge, to support call centre staff, lead team debriefs 
etc.  

Because of the urgency of the flooding crisis they are looking to launch the 
website and the call centre this coming Sunday 16th January, and anticipate the 
centres will need to be staffed for two weeks. The call centre is located in 
Sydney CBD. They are still working on the details of the operation hours for the 
call centres for the duration of the initiative. However, for the first day, 
Sunday 16th January, the hours that they require volunteers is 9-5. Volunteers 
would be helping out on the phones when necessary, as well as debriefing call 
centre staff at the conclusion of the day.

If you are able to assist please contact Charlotte or Sara in the Getup office 
on 02-9211-4400 or Charlotte on 0402 984 591
 
or via email
charlotte at getup.org.au
 
sara at getup.org.au
 
Thanks and I hope you're well wherever you are,
Craig


      
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